Office for Consumer Health Assistance

Our Mission: To allow all Nevadans access to the information they need regarding their health care concerns. To assist consumers and injured employees in understanding their rights and responsibilities under various health care plans and policies of industrial insurance.

3320 W. Sahara Ave., Suite 100
Las Vegas, Nevada 89102
Phone: (702) 486-3587
Fax: (702) 486-3586
Toll Free: 1 (888) 333-1597
Email: cha@govcha.nv.gov
Website: https://adsd.nv.gov/Programs/CHA

First Steps:

 Know Your Rights new
You have a right to appeal.  Read our brochure and learn the common areas of dispute between injured workers and workers' compensation insurers. It also explains the steps that must be followed before an injured worker can receive benefits for a work-related injury, or occupational disease.
 
Conosca Sus Derechos new
Tiene derecho a apelar.  Lea nuestro folleto y enterese de las áreas comunes de la disputa entre los trabajadores lesionados y las aseguradoras de compensación para trabajadores. También explica los pasos que se deben seguir antes de que un trabajador lesionado pueda recibir beneficios por una lesión relacionada con el trabajo.
 
The Appeals Process new
If you disagree with a written decision, you must appeal it within 70 days of the letter. Appeals are heard by the State of Nevada Department of Administration Hearings Division.
 
Injured Workers Checklist new
Our checklist is designed to help you keep your workers' compensation records organized.
 
Your Rights & Benefits new
View a brief description of rights and benefits provided by Nevada's workers' compensation system.

Contact Us

For assistance in Northern Nevada call (775) 684-7555 or (775) 684-7559 (information line) or email naiw@naiw.nv.gov. For assistance in Southern Nevada call (702) 486-2830.

The Nevada Attorney for Injured Workers (NAIW) is a state agency that represents people who have been hurt in a work accident or have suffered the onset of an occupational disease. We help our clients get workers' compensation benefits. NAIW does not charge a fee for legal representation.

In most situations, NAIW becomes involved with a case only after it has gone before a Hearing Officer and the case has been appealed to the Appeals Officer level.